This training tape demonstrates
the importance of supervision. This training
session covers all the requirements needed to
provide customers quality service. Key Topics:
Scope of the job of supervision
Implementing loyalty
Supervisor authority
Supervisor responsibility
Holding down overtime
Supervisor as an overseer
Evaluating security officers
Uniform and equipment guidance
Becoming a motivator
Investigating complaints
Reporting to management
Public Relations
Setting the example
Understanding business that a company
needs to make a profit
Maintaining a positive attitude
Customer relations
Legal limitations
Company expenses
Scheduling
Turnover reduction
Reduce absenteeism
And more…
